It isn't really. It is a chance for some of the fanbase to voice a real attack on the real problems. Yes the answers might be batted back like Prime Ministers questions, but a commercial man of his calibre will report back ot the board....so the more stinging the attack from our supporters, the better.
What I fear, is that our voice won't be loud enough, not that the answers (which are not significant) are not what we want to hear.